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  • FAQ's

    If your question isn’t answered here please contact us

    Q1. Can I use the same registration code on two computers ?
    Yes. Each registration code allows you to register and use the software on up to two computers at any one time.
    If you wish to use the software on more than two computers at a time please purchase further registration codes.

    Q2. Can I use ready made bingo tickets with Lee’s Bingo Version 6 ?
    You can use ready made tickets (like those we sell) but you will have to check the winning tickets manually.
    The automatic ticket verification feature will only work with tickets that are printed using the software.

    Q3. Can I print the tickets using one computer and call the numbers on a different computer ?
    Yes, the tickets printed on one computer can be checked using a different computer (both computers MUST be running  version 6 software)
    If you are using V.4.2 to V.5.0.5 copying the “Ticket Data” folder (found in My Documents\Lees Bingo) from the printing computer to the same location on the calling computer would allow you to use different computers for printing, calling & checking.

    Q4. Will the registration code I have for an earlier version work with Lee’s Bingo Version 6 ?
    No, the registration code you have is only suitable for one particular version. So for example a V4 code is only suitable for version 4 of the software, a V5 code is only suitable for version 5 of the software etc.
    A new code needs to be purchased to use the latest software.
    See the update policy (click the Update Policy tab above).

    Q5. I need to reformat my computer. Can I make a backup of the bingo data that I have saved ?
    Yes you can.
    Look in \Lees Bingo and copy any folders you need to your backup device.
    When you re-install the software make sure you enter your registration details before copying the above files back to their correct location.

    Q6. Do you guarantee that all the tickets printed by the software will be different ?
    Yes all tickets are unique so no two tickets are alike.

    Q7. Can I mix large sized tickets with standard sized tickets ?
    Yes, absolutely.

    Q8. How many tickets can be printed ?
    The maximum is 12600 for Regular tickets and 19950 for Quick tickets.

    Q9. Do you supply the bingo on CD ?
    The software is only supplied on CD with the bingo kits we sell.

    Q10. Must I have the .NET framework 3.5 installed ?
    Yes the framework needs to be installed. The installer will check your computer for you and prompt you to download it (from Microsoft) if you don’t have it, or you can download the bingo software with the .NET framework included.

    Q11. What resolutions can I run the bingo at ?
    The recommended minimum is 1024*768 or higher. Users with a lower resolution will see that the tabs on the interface will be shown on the right hand side (this is to fit most modern Netbook screens).

    Q12. Can your software tell me when somebody has won and stop the game automatically ?
    No, it’s up to the player to call bingo and stop the game.

    Q13. Can I get the software in any other languages ?
    The software is only available in English.

    Q14. When I print tickets using my Lexmark Z617 printer I only see half of 6 tickets (also happens with other Lexmark printers). Any ideas ?
    This issue only affected users of version 4 of the software. Make sure you are using the latest printer driver. Also see the ReadMe (found in ‘\My Documents\Lees Bingo’) for a workaround.
    Consider upgrading to the latest version.

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